ACE Translations LLC is committed to protecting your privacy and safeguarding the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
- Full name
- Company name
- Email address
- Phone number
- Billing information
- Project files
- Language preferences
- Website usage information
- IP address
- Browser information
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare quotations
- Deliver language services
- Process payments
- Improve our website
- Provide customer support
- Comply with applicable legal obligations
3. Confidential Client Files
ACE Translations LLC understands the confidential nature of translation projects.
Client documents are processed only by authorized personnel and qualified linguists assigned to the project.
We do not sell, distribute, or disclose client files except when required by law or with the client’s consent.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Maintain website security
Users may disable cookies through their browser settings.
5. Data Security
ACE Translations LLC implements appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
6. Third-Party Services
Our website may utilize trusted third-party services, including analytics, hosting, communication, payment processing, and customer support providers.
These providers process information only as necessary to perform their services.
7. International Data Transfers
Because ACE Translations LLC serves clients worldwide, information may be processed in different jurisdictions where necessary to provide our services while maintaining appropriate safeguards.
8. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Withdraw consent where applicable
- Request a copy of your personal data
Requests may be submitted by contacting us using the information below.
10. Children’s Privacy
Our services are intended for businesses and individuals over the age required by applicable law.
We do not knowingly collect personal information from children.
11. Updates to This Privacy Policy
ACE Translations LLC may update this Privacy Policy periodically.
Any changes will become effective upon publication on this page.
12. Contact Us
If you have questions regarding this Privacy Policy or our data protection practices, please contact us:
ACE Translations LLC
Email: info@ace-translations.com
Website: www.ace-translations.com